Infosys Recruitment Drive :
Infosys is hiring candidates for the role of Technology Support Executive for the Bangalore, India locations. The complete details about Infosys Recruitment Drive.
Company Name:- Infosys BPM Limited
Job Position:- Technology Support Executive
Job Location:- Bangalore, India
Salary Package:- As per Company Standards
Job ID/Reference Code:- PROGEN-EXTERNAL-190484
Educational Requirements: Graduate
Work Experience: 0-1 Year
Finastra Recruitment Drive Application Process:- Apply In the Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
Responsibilities-
- Provides customer and technical support through inbound calls and ensures First Contact Resolution (FCR).
- Delivers voice and email support for US clients.
- Exhibits strong customer service and handling skills.
- Demonstrates excellent written and verbal communication skills with language and grammar proficiency.
- Operates independently and collaborates effectively within a team.
- Utilizes Microsoft Office Suite proficiently.
- Navigate the ServiceNow Ticketing tool with ease.
- Applies knowledge of common technical troubleshooting tools and techniques.
- Understands and adheres to the ITIL Framework.
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