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PhonePe Recruitment Drive :
PhonePe MIS Analyst Jobs is actively hiring in Bangalore, India location. This recruitment drive is open to both freshers and experienced professionals who are looking to excel in the field of Management Information Systems (MIS). As an MIS Analyst at PhonePe, you will be responsible for managing and analyzing large datasets, generating and distributing MIS reports to stakeholders, and providing data-driven insights to support business decisions. The role also involves automating reporting processes to enhance operational efficiency.
Key skills required for these MIS Analyst Jobs include proficiency in advanced Excel, SQL, and familiarity with data visualization tools such as Power BI or Tableau.
PhonePe MIS Analyst Jobs Details :
Company Name:- PhonePe
Job Position:- MIS Analyst
Job Location:- Bangalore, India
Salary Package:- As per Company Standards
Eligibility:- Freshers & Experienced
Last Date :- ASAP
Required Qualifications & Skills :
Educational Background:
- Bachelor’s degree in Data Science, Statistics, Business Analytics, or a related field. A master’s degree in a relevant discipline is advantageous and will be considered a plus.
Professional Experience:
- Demonstrated experience as a Data Analyst, ideally within customer experience or marketing domains. Proven track record of using data to drive insights and decision-making in these contexts.
Technical Skills:
- Data Analysis Tools: Strong proficiency in data analysis tools and languages such as SQL, Python, or R. These skills are crucial for querying, analyzing, and deriving insights from large datasets.
- Data Visualization: Experience with data visualization tools like Tableau, Power BI, or similar platforms is essential. This experience will aid in creating insightful and engaging visual representations of data.
Domain Knowledge:
- Familiarity with customer experience metrics and methodologies is preferred. Understanding these metrics will enhance your ability to contribute effectively to initiatives aimed at improving customer satisfaction and engagement.
Communication Skills:
- Excellent communication and storytelling skills are required. The ability to present complex data insights to non-technical stakeholders in a clear, engaging, and actionable manner is vital. This skill will ensure that data-driven recommendations are effectively understood and utilized by decision-makers.
Work Style:
- Demonstrated ability to work both independently and collaboratively in a fast-paced environment. You should be capable of managing multiple tasks efficiently while contributing positively to team dynamics and project goals.
Job Description & Responsibilities:-
As a Data Insights Analyst specializing in Customer Experience at PhonePe, you will be integral in transforming data into actionable insight, strategies that enhance customer engagement and satisfaction. Your role will involve a range of responsibilities designed to leverage data for optimizing the customer experience and informing business decisions.
Key Responsibilities:
Data Analysis: You will collect, process, and analyze large datasets derived from customer interactions and feedback. Your primary goal will be to identify trends, patterns, and insights that can be utilized to improve the overall customer experience. This will involve a deep dive into customer data to uncover actionable information.
Storytelling with Data: Crafting compelling narratives from data insights will be a crucial part of your role. You will translate complex data into engaging stories that effectively communicate the underlying trends and insights. Your ability to present these stories to stakeholders will inspire actionable changes and strategic decisions.
Reporting and Visualization: Developing and maintaining dashboards and reports will be essential. You will use data visualization tools to present complex information in a format that is easily understandable and actionable for stakeholders. This will help in conveying critical insights and supporting data-driven decision-making.
Customer Insights: Working closely with the CX team, you will identify areas for improvement and innovation in the customer journey. Your insights will be instrumental in enhancing customer satisfaction and retention, ensuring that our strategies align with customer needs and expectations.
Collaboration: You will collaborate with cross-functional teams, including marketing, product development, and customer service. This collaborative approach will ensure a comprehensive strategy for improving the customer experience across various touchpoints.
Predictive Modeling: Utilizing predictive analytics, you will forecast customer behavior and trends. Developing models to identify potential risks and opportunities will allow us to proactively address issues and capitalize on emerging trends.
Performance Metrics: Establishing and monitoring key performance indicators (KPIs) related to customer experience will be part of your duties. You will track the effectiveness of implemented strategies and make recommendations for adjustments based on performance data.
Continuous Improvement: Staying updated with industry trends and best practices in data analytics and customer experience is essential. You will propose innovative solutions to enhance data analysis processes and contribute to ongoing improvements in our customer experience strategies.
PhonePe Full-Time Employee Benefits:
- Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, and Life Insurance.
- Wellness Program: Employee Assistance Program, Onsite Medical Center, and Emergency Support System.
- Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, and Day-care Support Program.
- Mobility Benefits: Relocation benefits, Transfer Support Policy, and Travel Policy.
- Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, and Leave Encashment.
- Other Benefits: Higher Education Assistance, Car Lease, and Salary Advance Policy.
Application Process:
- Resume Submission: Make sure your resume is ATS-friendly, highlighting relevant skills and projects.
- Assessment: There might be an online test to evaluate your analytical and technical skills.
- Interviews: You may face multiple rounds, including technical, HR, and possibly a case study or practical assessment.
Top 5 Reasons to Apply for PhonePe MIS Analyst Jobs.
- Career Growth: PhonePe’s rapid growth offers opportunities to advance your career through challenging projects.
- Tech Exposure: Work with cutting-edge tools like Power BI, SQL, and Tableau, enhancing your technical skills.
- Work-Life Balance: Enjoy flexible hours and wellness programs, ensuring a healthy work-life balance.
- Impactful Role: Your data analysis will directly influence business decisions and strategies.
- Competitive Compensation: PhonePe offers a strong salary and benefits package, supporting your overall well-being.
Why Apply for PhonePe MIS Analyst Jobs?
PhonePe is actively hiring for PhonePe MIS Analyst Jobs in Bangalore, India. If you’re considering a career move, the PhonePe MIS Analyst Jobs offer an excellent opportunity to work with a leading fintech company. For those interested in data analysis and management information systems, this role provides a chance to grow professionally while contributing to impactful projects. Learn more about the benefits of PhonePe MIS Analyst Jobs.
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